Artificial Intelligence (AI) has revolutionized the way businesses manage and access information. With the increasing importance of customer service, it’s essential that companies have access to accurate and up-to-date information that they can use to provide customers with the answers they need. That’s where AI-enabled knowledge management comes in. One of the key benefits of …
What is a Product Query Chatbot and Why Do You Need One? Product query chatbots are becoming an increasingly popular tool for businesses to provide fast and efficient customer service. These chatbots use artificial intelligence to provide instant answers to common questions about your products, freeing up customer service representatives to handle more complex inquiries. …